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  1. #1
    Rookie Member

    Finmax.com Scam Broker Warning! !!!

    Hello!

    I decided to test the broker Finmax.com
    I created my account and made an initial deposit of $ 500 via Skrill.
    After opening two trades, the account has been frozen for the status.
    They requested to send documents for verification, I sent them and everything was alright.
    I kept trading, and took my $ 500 account to $ 4409.20.
    And then I asked for a $ 2409.20 withdrawal.
    I made a video of this withdrawal...

    According to the customer's agreement the withdrawal could take up to 5 working days, then I waited, and kept doing my negotiations.
    My account has reached $ 7312.90
    On the last day of the deadline for the withdrawal, they simply returned the amount of my deposit of $ 500,
    And they blocked my access, erased all my negotiations and my withdrawal too, as if I had never made an account there.
    Support no longer answered me, so I contacted facebook, and they blocked me too.
    Giving confirmation of being a SCAM company.

    I'm spreading this information everywhere so no one else gets into that fraudulent broker who steals your customers, if you win they will not pay you.

    Best Regards,

    Rodrigo.

  2. #2
    Moderator Kolyo's Avatar
    Thank you for sharing! If true this is very important information and warning.
    "The goal of a successful trader is to make the best trades. Money is secondary." - Alexander Elder

  3. #3
    Rookie Member
    Quote Originally Posted by rodrigo_rvw View Post
    Hello!

    I decided to test the broker Finmax.com
    I created my account and made an initial deposit of $ 500 via Skrill.
    After opening two trades, the account has been frozen for the status.
    They requested to send documents for verification, I sent them and everything was alright.
    I kept trading, and took my $ 500 account to $ 4409.20.
    And then I asked for a $ 2409.20 withdrawal.
    I made a video of this withdrawal...

    According to the customer's agreement the withdrawal could take up to 5 working days, then I waited, and kept doing my negotiations.
    My account has reached $ 7312.90
    On the last day of the deadline for the withdrawal, they simply returned the amount of my deposit of $ 500,
    And they blocked my access, erased all my negotiations and my withdrawal too, as if I had never made an account there.
    Support no longer answered me, so I contacted facebook, and they blocked me too.
    Giving confirmation of being a SCAM company.

    I'm spreading this information everywhere so no one else gets into that fraudulent broker who steals your customers, if you win they will not pay you.

    Best Regards,

    Rodrigo.
    To whom it may concern.
    Dear traders and web-site owners. Recently FINMAX company got a series of bad reviews on several web-sites by the person who also writes here.
    He also wrote to our customer support service.
    In the beginning of June, 2017 several people from Brazil created account on FINMAX’s platform. They didn’t pick up the phone, when our support tried to reach them, didn’t answer neither emails, nor skype.
    FINMAX is trying to provide comfortable service for all our clients, so we didn’t disturb them without necessity. Several of them deposited money and started to trade. According to the procedure of our work – we demand verification of the trading account straight after funding or even before, when this demand was fulfilled by the Brazilian customers – we unfreeze the account and they started to trade.
    Security management department of the FINMAX company noticed that the group of these traders opened same trades and hedged between accounts. That violates Terms of use of our company, so we decided not to deal with these people and close their account.
    We asked their bank details for withdrawing their initial investment.
    Good reputation is highly important for FINMAX and we consider that that’s our duty to tip off other brokers and web-sites about this people. If necessary – we will happily provide you with their names.
    FINMAX is regulated company, our good name and each client are of great importance for us.

    Regards, Alice

  4. #4
    Rookie Member
    Quote Originally Posted by Alicetrade View Post
    To whom it may concern.
    Dear traders and web-site owners. Recently FINMAX company got a series of bad reviews on several web-sites by the person who also writes here.
    He also wrote to our customer support service.
    In the beginning of June, 2017 several people from Brazil created account on FINMAX’s platform. They didn’t pick up the phone, when our support tried to reach them, didn’t answer neither emails, nor skype.
    FINMAX is trying to provide comfortable service for all our clients, so we didn’t disturb them without necessity. Several of them deposited money and started to trade. According to the procedure of our work – we demand verification of the trading account straight after funding or even before, when this demand was fulfilled by the Brazilian customers – we unfreeze the account and they started to trade.
    Security management department of the FINMAX company noticed that the group of these traders opened same trades and hedged between accounts. That violates Terms of use of our company, so we decided not to deal with these people and close their account.
    We asked their bank details for withdrawing their initial investment.
    Good reputation is highly important for FINMAX and we consider that that’s our duty to tip off other brokers and web-sites about this people. If necessary – we will happily provide you with their names.
    FINMAX is regulated company, our good name and each client are of great importance for us.

    Regards, Alice
    Let's go!

    First, I logically wrote both for support and facebook, trying to solve the situation because I did nothing wrong, and what did you do? Blocked me in both, clearly demonstrating the standard of a scam company!

    About verification is more a lie, follow their email telling them that my account was fully verified, they never tried any contact, except by email, which I replied by sending all requested documentation ....

    Click image for larger version. 

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    Hedge on binary options?
    With a profit of 65%?
    This is a joke:
    CallOption = 100 $ = OTM = - 100 $
    PutOption = 100 $ = ITM = 165
    I invested $ 200 and got $ 165?
    Great deal! Congratulations on the line of reasoning.

    Group of traders trading at the same time, is it logical, or is your brokerage just for a one trader?
    Thousands of traders trade at the same time, so this brokerage should only serve one trader at a time, it makes no sense at all.

    The great truth is that I made a lot of profit, and in order not to pay me, you decided to block my account, and just returned my deposit.
    Why did not they pay my $ 6813.90 profit ???

    If you can not afford a trader like me, then close the doors of that trader, which by the way is no regulation at all.

    And about your "reputation" you can rest easy, I'll make sure you burn it where you can.
    They messed with the wrong person.

    To conclude, my tests and counter-tests are there, you just spoke, and there is nothing concrete to present.

    Pay my money Scamers!

  5. #5
    Legendry Member milos's Avatar
    Thank you for share this information. It needs to avoid this broker in the future.

  6. #6
    Senior Member Ingmar's Avatar
    Is this blocking of account due to group trading the 'new thing' or something? Reading this a lot lately.
    “The game of speculation is the most uniformly fascinating game in the world. But it is not a game for the stupid, the mentally lazy, the man of inferior emotional balance, or for the get-rich-quick adventurer. They will die poor.”

  7. #7
    Rookie Member
    This does not make any sense, it's just an excuse to give the blow to your customers, which is the sense that only one trader can trade at a time, I do not know what your country is, but I believe there are several traders, opening negotiations at the same time.

    FInmax is SCAM, and I'm waiting for Alice's response in the scammer's country.

  8. #8
    Rookie Member
    Good day.
    This official answer from the FINMAX company.

    Recently, we received a review concerning negative experience of some client, so we decided to look everything through in details and give official answer, concerning this issue.

    Good reputation and our clients are highly important for us, so we double checked everything with this complain and have to make a conclusion that violation of our Terms of Use finmaxbo.com/en/terms-of-use took place, according to the research, that was conducted, client disregarded Terms of Use.

    According to the rules, listed the Terms of use finmaxbo.com/en/terms-of-use, we were forced to cancel trading results of the violator and sent his initial investment back to him.

    If you have some additional questions – please, feel free to contact our customer support service finmaxbo.com/en/feedback.

  9. #9
    Rookie Member WolfOptions's Avatar
    Standard post I've particularly received from 6 brokers in the last 6 months! Highly profitable customers are not welcome in any broker, only the losing customers! Binary Options brokers have become modern HYIPs

  10. #10
    Rookie Member
    Quote Originally Posted by Alicetrade View Post
    Good day.
    This official answer from the FINMAX company.

    Recently, we received a review concerning negative experience of some client, so we decided to look everything through in details and give official answer, concerning this issue.

    Good reputation and our clients are highly important for us, so we double checked everything with this complain and have to make a conclusion that violation of our Terms of Use finmaxbo.com/en/terms-of-use took place, according to the research, that was conducted, client disregarded Terms of Use.

    According to the rules, listed the Terms of use finmaxbo.com/en/terms-of-use, we were forced to cancel trading results of the violator and sent his initial investment back to him.

    If you have some additional questions – please, feel free to contact our customer support service finmaxbo.com/en/feedback.
    I only heard bullshit, talked, talked, and said nothing concrete.

    What is concrete is what I presented, basically if the customer makes a lot of money, Finmax does not pay its profits, ie another SCAM broker.

    Just enter there if you are to lose your money, because to deposit is always instantaneous.

    Finmax Scam Broker!

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