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  1. #421
    Senior Member vulgartrendkill's Avatar
    Hey there Ayrex.official, I have noticed in the past few days that your site appears to crash a lot on my browser (which is chrome). I will test in other browsers to see if it is just that browser or others too.

    Also, your Android app crashes a lot for me.

    Thanks
    Last edited by vulgartrendkill; 06-02-2016 at 05:26 AM.

  2. #422
    Active Member ForexFly's Avatar
    Demo or real account ?
    I trade on demo and I do not have these problems. (Chrome, Win 7 64bit)
    Try to put some screenshots here.

  3. #423
    Senior Member vulgartrendkill's Avatar
    It is on demo, and real. its the usual chrome "aw, snap" message. happens every hour or so.

  4. #424
    Specialist Member Ayrex.Official's Avatar
    Quote Originally Posted by ForexFly View Post
    You're right ! These examples are not authoritative and here is not present price manipulation.This is my fault because of my misunderstanding of the system.
    Thanks for the explanation, and please accept my sincere apologies.
    No problem, glad to be of help!

    Quote Originally Posted by cheyingtan View Post
    I mean Ayrex only shows the current price, and no history price. I attached a screenshot from another broker, current price at 23:07:36 is 1.11857, and when I hover my mouse to any point of time in the chart, I can see the price in the pop up (22:50:07 is 1.11846). On Ayrex, it shows the current price and nothing else, it kinda hard for me if I want to refer/compare the current price with the history price.

    Attachment 4648
    Thank you very much for the clarification. I have passed the suggestion along. We are planning to revamp the chart section so we will keep you posted!

  5. #425
    Specialist Member Ayrex.Official's Avatar
    Quote Originally Posted by vulgartrendkill View Post
    Hey there Ayrex.official, I have noticed in the past few days that your site appears to crash a lot on my browser (which is chrome). I will test in other browsers to see if it is just that browser or others too.

    Also, your Android app crashes a lot for me.

    Thanks
    Thank you for the feedback! We're working on fixes for the Android app right now however we're not certain about the crashes on Chrome? Is it that the website stops loading?

  6. #426
    Specialist Member Ayrex.Official's Avatar
    Quote Originally Posted by vulgartrendkill View Post
    It is on demo, and real. its the usual chrome "aw, snap" message. happens every hour or so.
    I have contacted our technical team and this issue is reported and will be fixed as soon as possible. We are very sorry for the inconvenience!

    Rachel

  7. #427
    Specialist Member Ayrex.Official's Avatar

    Announcing our 2-step withdrawal authorization !!!

    Dear Traders,

    We are pleased to announce the release of our new 2-step withdrawal authorization!
    Every withdrawal is completely protected with an additional 4 digit code (PIN) that ensures your safety even if your login credentials were stolen.



    We hope that this new functionality will make your trading experience and withdrawal even better.
    Your truly,
    Ayrex Team

  8. Thanks BinarySniper thanked this post
  9. #428
    Rookie Member
    Quote Originally Posted by Ayrex.Official View Post
    No problem, glad to be of help!



    Thank you very much for the clarification. I have passed the suggestion along. We are planning to revamp the chart section so we will keep you posted!
    Yeah, revamp of chart is great, current chart is confusing and complicated, especially when we scroll the scale change every time. If Ayrex can change to the simple chart system like the one SpotOption platform use will be nice, it's simple and easy to read, with mouse over history price, time frame from 30min~12hrs, everything at a glance.

  10. #429
    Specialist Member Ayrex.Official's Avatar
    Dear Traders,

    Our team is happy to present our last week Binary Blast winners!
    In our Demo contest 8 lucky traders with the largest balance at the end of each 1-hour round are awarded up to $100!
    Take the time next week to compete among our traders and test your strategy.

    Join this week's demo contest on Monday (06.06.16), Wednesday (08.06.16) and Friday (10.06.16) on 12:00 GMT.

    Click here to learn more about the Terms and Conditions!
    Don't miss your chance to win - Register NOW!

    Last edited by Ayrex.Official; 06-09-2016 at 09:07 AM.

  11. #430
    Specialist Member Ayrex.Official's Avatar
    Dear Traders,

    An upgrade of our servers and a scheduled maintenance will be performed on Monday, June 13th. Users may experience brief connectivity issues with the website and all of its services from June 13th 21:00 till June 14th 05:00 (UTC).

    We apologize for any inconveniences this may cause. The updates are intended to greatly improve your user experience with Ayrex.
    Please check our Facebook and Twitter pages for the latest updates.

    Thank you for your patience!
    Yours truly,

    Ayrex Team

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