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  1. #411
    Specialist Member Ayrex.Official's Avatar
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  2. #412
    Active Member ForexFly's Avatar
    Hi Ayrex.Official,

    some questions:

    Why is the demo different from the real task ? (one touch target price is much closer than the demo)

    How much is the price on real account different from the real official price of the world market? ( this difference is sometimes higher sometimes lower and not stable and when we consult MT4 and see wins, then it comes to losing trades on your platform )

    Do you know that you have problems on your platform that occasionally freezes and then trade and money are lost ?
    What did you do to these problems dont more exist?

    These are all very important reasons why traders lose their money. Please, answer me...

    I am planning to trade with you and later, I do not want to have any problems with you and your platform.

    Thank you !
    Last edited by ForexFly; 05-27-2016 at 01:35 PM.

  3. #413
    Senior Member sofaking's Avatar
    Quote Originally Posted by ForexFly View Post
    Hi Ayrex.Official,

    some questions:

    Why is the demo different from the real task ? (one touch target price is much closer than the demo)

    How much is the price on real account different from the real official price of the world market? ( this difference is sometimes higher sometimes lower and not stable and when we consult MT4 and see wins, then it comes to losing trades on your platform )

    Do you know that you have problems on your platform that occasionally freezes and then trade and money are lost ?
    What did you do to these problems dont more exist?

    These are all very important reasons why traders lose their money. Please, answer me...

    I am planning to trade with you and later, I do not want to have any problems with you and your platform.

    Thank you !
    Good question. I also had problems with the Ayrex price being far away from the market price which cost me some losing trades. I like the platform but that price difference would definitely turn me off from depositing more.

  4. #414
    Rookie Member
    Been trying on the demo and the platform look great!! Thinking to get a real acc and deposit but one thing stopping me is the trading chart doesn't show the price when I point my mouse on it, making it hard to see the history price. (Although I can refer to the price bar on the right, but I can only guess but not getting the real price)

    This will be very helpful to all traders and most of the brokers that has that feature in their live chart, so why leave this feature out?

  5. #415
    Specialist Member Ayrex.Official's Avatar
    Quote Originally Posted by ForexFly View Post
    Hi Ayrex.Official,

    some questions:

    Why is the demo different from the real task ? (one touch target price is much closer than the demo)

    How much is the price on real account different from the real official price of the world market? ( this difference is sometimes higher sometimes lower and not stable and when we consult MT4 and see wins, then it comes to losing trades on your platform )

    Do you know that you have problems on your platform that occasionally freezes and then trade and money are lost ?
    What did you do to these problems dont more exist?

    These are all very important reasons why traders lose their money. Please, answer me...

    I am planning to trade with you and later, I do not want to have any problems with you and your platform.

    Thank you !
    Hello! Sorry for the late reply. Regarding the freezing problem, we are working on repairing the bugs that may appear. Please share with us more details and a screenshot if possible. To solve the issue quicker you can message our support team and if there was a freeze or other issue on our part we will always reimburse you for this occurrence. To be able to tell you the exact reason for why this happened I would need to have more details so that our technical team can provide a response.

    The price on real account differs from MT4 The prices differ because in MT4 there are BID and ASK prices and with Ayrex it is a combination of the two from our liquidity providers.

    Our Demo is meant to showcase our basic platform functionality and it has constant payout rates. On real accounts the payouts are up to 85% depending on the time of the day and market conditions.

    Best regards,
    Rachel.

  6. #416
    Specialist Member Ayrex.Official's Avatar
    Quote Originally Posted by cheyingtan View Post
    Been trying on the demo and the platform look great!! Thinking to get a real acc and deposit but one thing stopping me is the trading chart doesn't show the price when I point my mouse on it, making it hard to see the history price. (Although I can refer to the price bar on the right, but I can only guess but not getting the real price)

    This will be very helpful to all traders and most of the brokers that has that feature in their live chart, so why leave this feature out?
    Hello, cheyingtan! Thank you for your feedback, I have passed it to your team. However, the current price at any point of time is displayed on the right in a blue bubble. Do you mean something else, perhaps, that I am not getting? Please clarify if possible

    Have a good day,
    Rachel.

  7. #417
    Active Member ForexFly's Avatar

    Is this manipulation of the broker? !!!

    wrong post about Ayrex, sorry!

    I wiped pictures...
    Last edited by ForexFly; 06-01-2016 at 11:13 PM.

  8. #418
    Specialist Member Ayrex.Official's Avatar
    Quote Originally Posted by ForexFly View Post
    new today... i make 3 NOTOUCH trades and 2 is lost (picture below). Very interesting

    Attachment 4637

    Attachment 4638
    Hello again,

    Regarding the screenshots you provided: as we can see those are all NOTOUCH trades. For NOTOUCH trades the expiry times are fixed at intervals of 15 minutes, which means we don't see the expiry time of any of those deals on the screenshots, we only see the moment of closure as soon as the price touched the target price (the red line).
    NOTOUCH trades are closed either on the expiry time or whenever the target price is touched (meaning that it did touch the price where you predicted notouch which means it has a negative outcome). With TOUCH trades it's the same, the trade is closed either on expiry time or in the moment the target price is reached (therefore bringing you profit).
    So in this case we see nothing out of the ordinary. As soon as the target price was reached, the trade was closed with no profit. If you would like to talk to our support team quicker, you can also message us through Ayrex's live chat feature.
    Last edited by Ayrex.Official; 06-01-2016 at 10:38 AM.

  9. #419
    Active Member ForexFly's Avatar
    You're right ! These examples are not authoritative and here is not present price manipulation.This is my fault because of my misunderstanding of the system.
    Thanks for the explanation, and please accept my sincere apologies.
    Last edited by ForexFly; 06-01-2016 at 11:10 AM.

  10. #420
    Rookie Member
    Quote Originally Posted by Ayrex.Official View Post
    Hello, cheyingtan! Thank you for your feedback, I have passed it to your team. However, the current price at any point of time is displayed on the right in a blue bubble. Do you mean something else, perhaps, that I am not getting? Please clarify if possible

    Have a good day,
    Rachel.
    I mean Ayrex only shows the current price, and no history price. I attached a screenshot from another broker, current price at 23:07:36 is 1.11857, and when I hover my mouse to any point of time in the chart, I can see the price in the pop up (22:50:07 is 1.11846). On Ayrex, it shows the current price and nothing else, it kinda hard for me if I want to refer/compare the current price with the history price.

    Click image for larger version. 

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